Lifetime technical support for our Membership Website Software

Every software product is backed by some kind of technical support. So what kind of technical support do we offer?

I feel pleased to say that we offer life-time free technical support for our membership website software. Yes it is free and it is for the complete life-time of the software. In other words, as long as you use our membership website software, we will provide our technical support. Additionaly, all the upgrades (next versions of the software) are free-of-cost too.

Therefore, if you ever face any difficulty – in day-to-day operations or during installation, just let us know and we will be able to fix it. You can fill up the technical support form available here or you can send us an email at support [at] paypalmemberscript.com

Installation of the membership website software is fairly easy and fast. And hardly 10% of our clients ever contact us after the purchase. While we do not get an opportunity to work with most of our clients but it do tells us that most of them never need help with our membership website software.

Most of the times, clients contact us if they have any of the following three difficulties:

• they get an error message – “The link you have used to enter the PayPal system is invalid. Please review the link and try again.“
• they get an error message – “The site database appears to be down.“
• they need help with the customization

I do not remember if a client has ever contacted us with a problem other than the above three. And yes, if they contact us otherwise than it is mostly about the thank-you email or they enquire about our other services. (Here I am talking about post-sales queries. In pre-sales queries either they have questions about features of our membership website script or they want to see a demo first before they can purchase the software.)

Over the next three days, I will address each of the above three issues separately on this blog. But you are always welcome to contact us with any query about our membership website software.

As I am closing the post for today, I want to convey my message once again – we offer life-time free technical support for our membership website software, i.e. as long as you use our membership website software, we will be giving the technical support. And it is very easy to contact us, you can fill up the technical support form here or you can email us directly at support [at] paypalmemberscript.com

Hope to see you tomorrow.

Have a great day !

- Prakash